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Customer Support

If you would like to know the status of your order please log into your account or click on the link provided in your confirmation email. 

Our order fulfillment process usually takes two to seven business days.

If you are in the Miami area and wish to pick up your order you can choose hold/pickup at checkout. Our regular business hours are Monday to Friday from 10 am to 6 pm and Saturdays from 12 pm to 5 pm. Please note that order fulfillment times also apply to local pickup.

For all other inquiries please send us an email to and we will get back to you asap.