Frequently Asked Questions
We offer over 12,000 wines from top producers around the world, including rare finds, iconic labels, grower Champagnes, and everyday favorites. Whether you're looking for Bordeaux, Napa Cabernet, or something off the beaten path, we’ve got you covered.
We ship via Ground, 2-Day, and Overnight services depending on your location and preferences. Shipping rates are calculated at checkout.
Orders are typically processed within 5–10 business days. Transit time varies based on the shipping method selected and your location — most Ground shipments arrive within 2–7 business days.
Because we operate with just-in-time inventory, vintage changes can occasionally occur. If a vintage change happens after your order is placed, we’ll always reach out to confirm before shipping if the bottle price is under $20.
All sales are final after shipping. However, if your wine arrives damaged or is incorrect, please contact us within 7 days of delivery, and we’ll make it right.
Yes! You can add a gift note at checkout, and we offer curated gift boxes upon request. Please reach out if you'd like help selecting the perfect wine gift.